FAQ

Kayaloram - REFRESH AND REJUVENATE YOURSELF

FAQ

How can I make a reservation at Kayaloram Resort? Can I change the reservation if needed?
To make reservations visit the ‘Reservation’ section of the website, fill in the details and click on the submit button. You have completed the core step of online booking process here and the rest is usually done after the processing of the booking form.

What sorts of rooms are available at Kayaloram?
Kayaloram has independent ‘Tharavads’ (traditional Kerala houses) offering 12 air conditioned rooms with all the necessary amenities. More details are available in the ‘Resort’ section of our website. We are ever ready to provide you a broad range of personal services, guest amenities, and entertainment options that are exclusive to Kayaloram.

Can I reserve a room for someone else?
Yes you can. When you get the booking form you can just enter the details of the person and do the necessary payment.

Can I make a reservation by phone?
Yes you can contact our reservation centre at 91-484-2364480 /  2360970

What are the details that you need about me, for making a reservation?
The process of processing your hotel reservation requires simple things such as your name, e-mail id, address and phone number. You should also supply with the name, number and expiry date of the credit card with which the payment will be made.

How can I be sure that my personal details are safe?
Our site has been designed by experts with the strictest concern for your security and privacy. A series of most updated technologies ensures that your details are safe at all stages of the reservation process.

How do I pay for my online reservation?
You can either pay in cash or use your credit cards for payment.

How can I change or update a reservation?

To change or update a confirmed reservation, please call us at 91-484-2364480 /  2360970

How do I cancel my reservation?
It is very simple. Just refer your confirmation E-mail and booking details. We will get you the formalities to be completed, as soon as possible.

Do I have to pay if I decide to change or cancel my reservation?
Our booking cancellation policy has a minimum charge that has to be paid during the time of cancellation. You can contact our office for more details.